2026 WIGs
|
Retain and Grow Customers |
Modernise and Unify our Platforms |
Build a Scalable Growth Engine |
|---|---|---|
|
NPR 95.1% |
Migrate to Unified 8 clients |
New logo bookings $1M |
|
AI support deflection 15% |
Remove security risks 100% |
Expansion bookings $1.3M |
|
Uptime 99% |
AWS cost -30% |
Marketing pipeline $1.5M |
|
Faster implementations -30% |
|
Sales pipeline $3.3M |
|
MTTResolve -25% |
|
Profitable PS 15.2% |
|
Escaped defects -80% |
|
Q4 forecast variance <5% |